D&Y Integrated Psychiatry adds administrative coordinator

D&Y Integrated Psychiatry has named Andre Mueller as administrative coordinator to handle patient communication, scheduling and referrals for its Monrovia-based telehealth psychiatry practice. The move is meant to streamline intake and follow-up while keeping clinicians focused on care.

Why it matters: - The new role is meant to reduce friction for patients and referring providers before treatment starts. - D&Y Integrated Psychiatry wants a more organized intake process so clinical staff can spend more time on care. - Better coordination can matter in telehealth, where scheduling, verification and follow-up often happen remotely.

What happened: - D&Y Integrated Psychiatry welcomed Andre Mueller as administrative coordinator at its Monrovia, California, telehealth psychiatry practice. - Mueller now serves as a main contact for patients reaching out to D&Y’s care team. - The practice says Mueller helps coordinate appointments, verify information, answer questions, support scheduling and manage ongoing communication. - Mueller also assists with referrals from therapists, primary care physicians and other healthcare providers.

The details: - D&Y says the administrative coordinator role supports patients from the first point of contact through ongoing care. - The practice says Mueller helps ensure administrative needs are addressed promptly. - With patient consent, D&Y communicates directly with referring providers and coordinates care across treatment teams. - The D&Y team also handles insurance verification and patient outreach as part of the referral process. - Denis Grigorov, PMHNP-BC, founded D&Y Integrated Psychiatry. - Grigorov is a board-certified Psychiatric Mental Health Nurse Practitioner. - Grigorov’s background includes 10 years as a commissioned officer in the U.S. Air Force, emergency nursing in high-acuity hospital settings and a 12-month psychiatric residency at the VA Greater Los Angeles Healthcare System. - D&Y Integrated Psychiatry provides outpatient psychiatric care to adults across California via telehealth. - The practice is based in Monrovia, California, and serves adults statewide. - The practice emphasizes thorough assessment, clear communication and patient involvement in care. - More information is available in the company’s announcement.

Between the lines: - The hiring points to a push to make psychiatric intake feel more responsive and less clinical for patients and outside providers. - A dedicated administrative contact can also help reduce delays that often slow referrals in behavioral health. - Direct care coordination and insurance verification suggest the practice is trying to simplify an often fragmented referral process.

What's next: - Mueller is expected to handle more of the front-end communication and scheduling load as D&Y grows its telehealth practice. - The practice will likely continue leaning on referral coordination and provider communication as part of its patient-access strategy.

The bottom line: - D&Y Integrated Psychiatry is betting that better administrative support can make psychiatric care easier to enter and easier to manage.